Automate email and SMS marketing
Use available ticketing and guest information to support personalised campaigns, updates and follow-up sequences.
Marketing & CRM
Connect ticketing data with HubSpot for more joined-up guest journeys.
Bring guest, booking and engagement context into HubSpot to support marketing campaigns, sales follow-up and customer relationships across the venue journey.
CRM & marketing platformHubSpot
HubSpot brings CRM, marketing, sales and customer interaction tools together for teams managing relationships and communications.
Connect available ticketing data with the campaigns and sales workflows your venue wants to build.
Why connect ticketing data with HubSpot?
Bring marketing and sales closer to the guest journey.
HubSpot gives teams a place to manage contacts, campaigns, sales activity and customer communication. Connected ticketing data adds the context around what was booked, when a guest is due to visit and which venue interactions are relevant.
Venue360 helps map the available data into a practical foundation for the marketing and sales workflows your venue chooses.
Connect the crucial parts of your venue
Build better guest experiences from shared context.
Use ticketing and guest activity to support communication, pipeline management and audience decisions across the visit journey.
Manage the sales pipeline
Route new contacts and relevant ticketing activity into the sales workflows your team already uses.
Segment guest audiences
Build useful groups around guest status, booking type, visit date, purchases, membership and other available fields.
Follow up with useful context
Give teams a clearer view of the guest interaction behind a lead, booking or sales conversation.
Support on-site experiences
Coordinate guest communication around attendance, order updates, preferences and relevant in-venue opportunities.
Tailored workflows for every venue
Start with the guest and sales questions your team already asks.
These are practical examples. The right workflow depends on the ticketing fields, consent model and operating context available to your venue.
Lead nurturing and follow-up sequences
Create a considered follow-up path for new enquiries, group bookings and guests who need more information before they visit.
Personalised email and SMS campaigns
Announce products, share relevant updates and tailor communications around the guest context available to your venue.
Birthday and special-event offers
Use birthday and booking information to plan celebration campaigns for families, groups and returning guests.
New contacts and sales assignment
Surface new contacts and assign follow-up opportunities so the right team can respond with the relevant context.
Booking and order updates
Create or update deal context around ticketing activity, order changes and the next action your sales team needs to take.
Membership and consent communication
Keep membership status and communication preferences aligned across the guest records and workflows your team manages.
Customer Success Story
BOUNCE Middle East
UAE, Saudi Arabia & Qatar
How BOUNCE Middle East automated productivity across marketing and sales.
By connecting HubSpot with ticketing data across multiple venues, BOUNCE Middle East brought guest touchpoints into a more joined-up view and surfaced opportunities for sales follow-up and re-engagement.
Read Case StudyA connected guest and sales model
Start with ticketing data. Build from there.
Venue360 helps organise source data into a consistent venue model, ready for the audiences, pipeline stages and workflows your team chooses.
01Bring in ticketing dataBookings, guests, visits, orders and membership context.
02Organise guest contextMap available fields into consistent contact and event data.
03Activate a HubSpot workflowUse it in campaigns, sales follow-up or customer journeys.
Connect your systems
See what ticketing data + HubSpot could look like for your venue.
Bring your current data, campaigns and sales questions. We’ll help map the next useful step.