Connect every system. Understand every guest.
Venue360 creates one reliable flow across the systems your venue already uses — so your team gets cleaner data, clearer reporting and faster action.
Trusted by over 500 venue operators worldwide
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Make your existing systems work together.
Your venue already has capable systems. Venue360 connects them without replacing what already works, giving your team a consistent foundation for reporting, automation and AI-ready data.
Bring every venue system into one flow.
Connect the platforms already generating information across your business.
Turn disconnected data into one clear model.
Source data is cleaned, mapped and validated into a consistent model for venue and group-level reporting.
Send clean data where your teams need it.
Turn venue events into next steps.
Workflow availability depends on the source platform, available fields and API permissions.
Scale from one venue to a group.
Single venue
- Consistent reporting standards from day one
- Automated marketing and finance workflows
- A foundation that scales as you add systems
Multi-venue groups
- Shared reporting standards across locations
- Location-specific permissions
- Group dashboards and consolidated guest analysis
- Central finance mappings and cross-venue comparison
Keep your venue data governed.
Full detail is available on the Trust and Security page.
Venue360 questions, answered.
Which ticketing systems are supported?+
ROLLER is a fully supported, established integration. Additional ticketing platforms are added as they're validated — check the integrations directory for current status.
Can Smart Segments build a new integration?+
Yes. Where a platform isn't yet listed, our team can assess the available APIs and exports and scope a custom integration.
How often is data updated?+
Refresh frequency depends on the source system and the connection method — some platforms support near real-time sync, others run on a scheduled basis.
Does Venue360 replace our data warehouse?+
No. Venue360 can feed your existing warehouse, or Smart Segments can provision one as part of implementation.
Can we connect multiple venues?+
Yes. Venue360 supports single-venue and multi-venue groups, with shared standards and location-level permissions.
Who owns the data?+
You do. Data ownership and access terms are set out in your agreement with Smart Segments.
See Venue360 working with your systems.
Tell us which platforms you use — we'll show you what connecting them actually looks like.